Can I arrive between session times?
We prefer Guests to adhere to the start times. However, if we're not at max capacity, some flexibility might be allowed.
Can I book upon arrival?
While you might be able to visit without a pre-booked ticket, booking online is encouraged. This year we are restricting the number of Guests at any given time.
Can I have my money back please?
We do not offer refunds. We understand that on occasions the mini golf course can be busy, and in the event the wait times are extreme, we may offer Guests an opportunity to return on an alternate date. Covid, flat tires, rain, and other unforeseen issues can affect plans. If you need to update your [...]
What is the difference between ‘mini golf’ and ‘glow golf?’
Short answer: The ball. Glow Golf is the same game, with the same club, and the same course as Mini Golf, but played with a super-cool, light-up, LED golf ball. The gardens are awesome to explore at night, and there are a number of wonderful light features to check out year-round. As soon as the [...]
Guests with disabilities, medical conditions and injuries?
Our Garden Golf course is accessible to Guests in wheelchairs. However, please note that the style of the track is based on the European design from 1981. A round rail runs around each track, which can make access and movement on the track challenging for wheelchairs, especially when putting. The Billiard Golf course [...]
Is there accessible parking available?
Reserved parking is available near the admissions kiosk for Guests who display a Disability Parking Permit. Spaces are clearly marked with the International Disabilities Symbol.
Would it be possible to come and play the billiard golf course on another day?
Your entry today includes access to both the Billiard Golf course and the 18-hole Garden course. You are welcome to play both courses during your visit but cannot return to play on another day.
How long does it take to play, what are the mini golf wait times?
Without any wait times, 18 holes may take 45-60 minutes. Wait times depend on the skill level of players ahead of you and the time of your visit. On a busy day, it can be up to a 10-minute wait per hole.
I have made a group booking, do we still need to queue or wait in line?
Thank you for booking in advance. By doing so, you ensure access to our facility. While we may reach capacity occasionally, we always keep clubs and balls aside for our priority Guests. Unlike a golf course, there are no tee-off times; Guests play as they arrive in line with advertised session times.
Will the mini golf be busy today?
We cannot predict or guarantee how busy the venue will be. Typically, the venue is less crowded during rain or extreme heat. It can be busy during school holidays and weekends from 11am-2pm, and during our Magic of Christmas event from 7pm-8pm.
